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Privacy Policy

Last updated: July 2025  |  BeyondMeds Pharmacy, Noida

1. Information We Collect

When you visit our website or contact us, we may collect personal information such as your name, phone number, email address, and delivery address. We may also collect information you provide when you fill out our enquiry form or contact us via WhatsApp.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your medicine orders and enquiries
• Communicate with you about your orders and health queries
• Provide home delivery services across Noida
• Send you important updates about our products and services
• Improve our website and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is used solely to serve you better. We may share your information only when required by law or with trusted delivery partners to fulfil your orders.

4. Data Security

We take reasonable precautions to protect your personal information. Your data is stored securely and accessed only by authorised personnel. However, no method of transmission over the internet is 100% secure.

5. Prescription Data

Any medical prescriptions shared with us via WhatsApp or email are treated with the utmost confidentiality. Prescription data is used only to fulfil the requested medicine order and is not shared with any third party.

6. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, although this may affect some website functionality.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@beyondmeds.co.in.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
BeyondMeds Pharmacy
Shop No. G-7, NRI Residency, Sector-45, Noida – 201301, U.P.
Email: info@beyondmeds.co.in
Phone: +91 70000 91629

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Terms of Service

Last updated: July 2025  |  BeyondMeds Pharmacy, Noida

1. Acceptance of Terms

By accessing and using the BeyondMeds website or placing an order with us, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please refrain from using our services. We reserve the right to update these terms at any time without prior notice.

2. Our Services

BeyondMeds is a licensed retail pharmacy providing:

• Sale of prescription and over-the-counter (OTC) medicines
• Allopathic and Ayurvedic formulations
• Supplements, vitamins, biotin, and protein powders
• Skin & hair care products from leading brands
• Lab test kits and health monitoring devices
• Infant and baby care products
• Free home delivery across Noida
• Pharmacist consultation and prescription guidance

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when placing orders or submitting enquiries
• Ensure that prescriptions submitted are genuine and issued by a registered medical practitioner
• Not misuse our WhatsApp or contact channels for spam or fraudulent activity
• Be at least 18 years of age, or have parental/guardian consent for purchases
• Use the information on this website for personal, non-commercial purposes only

4. Prescription Medicines

Prescription-only medicines will be dispensed strictly upon receipt of a valid prescription from a registered medical practitioner in accordance with the Drugs and Cosmetics Act, 1940. By submitting a prescription, you confirm that it is genuine, current, and issued specifically for you. BeyondMeds reserves the right to verify and decline any prescription that appears to be invalid or forged.

5. Pricing & Discounts

All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes. We offer a flat 15% discount on all allopathic medicines. Prices and discount offers are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or modify the affected order and will inform you promptly.

6. Home Delivery

We offer free home delivery across Noida. Delivery timelines are estimated and may vary based on product availability, order volume, and location. BeyondMeds is not responsible for delays caused by factors outside our reasonable control including but not limited to weather conditions, public holidays, or address inaccuracies. You are responsible for providing a complete and accurate delivery address.

7. WhatsApp & Communication

When you contact us via WhatsApp, phone, or email for medicine enquiries or prescription uploads, you consent to our team responding through those channels. Please do not share sensitive personal or financial information beyond what is necessary for your order. We use communication channels solely to fulfil your pharmacy requests.

8. Health Disclaimer

The information available on the BeyondMeds website is for general informational purposes only and does not constitute medical advice. BeyondMeds is not a medical institution and our pharmacists' guidance does not replace the advice of a qualified doctor. Always consult a registered medical practitioner before starting, stopping, or changing any medication or treatment.

9. Returns & Exchanges

Medicines once sold are generally non-returnable as per the Drugs and Cosmetics Act and drug retail regulations. However, in case of a damaged, expired, or incorrectly delivered product, please contact us within 24 hours of delivery. We will assess the issue and arrange a replacement or refund at our discretion. Products must be in their original, unopened condition to be eligible for any exchange.

10. Intellectual Property

All content on this website — including text, images, logos, graphics, and design elements — is the property of BeyondMeds Pharmacy and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

11. Limitation of Liability

BeyondMeds and its staff shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, website, or products purchased. Our total liability in any matter is limited to the value of the product or service in question. We make no warranties, express or implied, regarding the accuracy or completeness of information on this website.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. BeyondMeds does not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any external sites you visit.

13. Amendments

BeyondMeds reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, including applicable consumer protection and pharmaceutical regulations. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

15. Contact Us

For any questions, concerns, or feedback regarding these Terms of Service, please reach out to us:
BeyondMeds Pharmacy
Shop No. G-7, NRI Residency, Sector-45, Noida – 201301, Uttar Pradesh, India
Phone: +91 70000 91629 / +91-9810537266
Email: info@beyondmeds.co.in